Last updated: January 2026

Unibet4 Privacy Policy — how your information is kept secure

When you create an account on Unibet4, you share certain information with us. This page clearly explains how that information is collected, where it is stored, who can access it, and how it is kept secure.

Our Core Privacy Commitments
  • Your data is never sold or shared with third parties
  • All data transferred under TLS encryption
  • You have the right to access or delete your data
  • Marketing emails can be unsubscribed at any time
  • Cookie Control Options
  • Advance notice is given before any policy changes
TLS 1.3
Encryption Technology
Encrypted
All stored data
Zero
Sale to third parties
In Bengali
Full policy published

Introduction & Purpose of This Policy

Becoming a member of Unibet4 requires sharing certain personal information with us. Your name, mobile number, and payment details are all necessary to manage your account. This privacy policy explains how that information is collected, how it is used, where it is stored, and how it is kept secure.

Unibet4 believes privacy is a fundamental right. When you use our platform, the responsibility for your data falls on us — and we take that responsibility seriously. Every section of this policy has been written in plain language to keep you out of confusing legal jargon.

Continued use of the Unibet4 platform constitutes acceptance of this privacy policy. If you have any concerns about any part of it, please reach out to our support team — we will do our best to address them.

Last updated: January 2026 Applicable: Bangladesh Language: Bengali (Primary)

What Information We Collect

Various types of information are collected when you join Unibet4 and as you continue using the platform. This falls into two categories — what you provide directly, and what is generated automatically through your use of the platform.

What you provide directly:

  • At registration: full name, mobile number, email address, and date of birth.
  • During KYC verification: a copy of your National ID (NID) or passport.
  • At payment: bKash/Nagad/Rocket number or bank account details.
  • Support contact history: records of your messages and conversations.
  • Optional information: address or occupation entered on your profile (not mandatory).

Automatically Collected Information:

  • IP address and device information (model, operating system).
  • Browser type and language settings.
  • Login time and location (city level only, not your exact address).
  • How long you spend on each page and where you click — your general usage patterns.
  • Betting history and transaction records.
  • Information collected through cookies and similar tracking technologies.

Why and how your information is used

Unibet4 uses your information only for specific purposes. Personal data is never shared with third parties for commercial advertising. The primary uses are outlined below:

  • Account Management: For login verification, password resets, and account security.
  • Payment processing: To process deposits and withdrawals successfully and to maintain transaction records.
  • Identity Verification: To verify age and prevent fraud.
  • Customer Support: Records of previous conversations are used to better understand your issue.
  • Platform Improvement: Usage patterns help identify which features need improvement.
  • Responsible Gaming: To identify unusual betting patterns and provide timely support to users.
  • Marketing (optional): To keep you informed about new offers and promotions, with your consent.
  • Legal Obligations: Retaining data as required by regulatory authorities.

If you no longer wish to receive marketing emails or SMS, you can opt out at any time from the "Notifications" section in your account settings. This will not affect any other aspect of your account.

Who Your Information Is Shared With

Unibet4 does not sell your data. Information is only shared with third parties when strictly necessary to deliver our services. Below is a clear breakdown of who may receive your data and why.

Third-Party Type What Data Is Shared Why it's needed
Payment Gateway Mobile number, transaction amounts To process deposits and withdrawals
Identity Verification Providers NID information To complete KYC verification
Cloud Storage Provider Encrypted Data For Secure Data Storage
Cybersecurity services Logs & Traffic Data To prevent fraud and cyber attacks
Legal authorities Specific data as required by order To meet legal obligations

No data is shared with any party outside the list above. Third-party organisations are bound by contract with Unibet4 — they are not permitted to use any information they receive for their own purposes.

How Your Data Is Stored and Protected

Unibet4 applies industry-leading standards to protect your data. All data stored on our servers is encrypted using AES-256. Data in transit is secured with TLS 1.3 — meaning every piece of information travelling between your browser or app and our servers is fully encrypted.

Passwords are never stored in plain text — bcrypt hashing is used, meaning no Unibet4 employee can view your password. Suspicious login attempts are automatically blocked and the user is alerted.

How long data is retained depends on the type of information:

  • Account information: retained for as long as the account is active, and for 5 years after closure (as required by law).
  • Transaction records: 7 years (in accordance with financial regulations).
  • Customer support conversations: 2 years.
  • Login logs: 1 year.
  • Cookie data: when it expires or when you delete it.

Once the designated retention period expires, data is permanently deleted or anonymised in a way that makes it impossible to identify you.

Cookie Policy

The Unibet4 website and app use cookies and similar technologies. Cookies are small text files stored in your browser or device that help the platform recognise you and improve your experience.

  • Essential cookies: To maintain your login session and for security purposes. Disabling these will prevent the platform from functioning.
  • Functional cookies: To remember your preferred language, currency, and display settings.
  • Analytics cookies: To understand which pages are visited most and where issues occur — without revealing any personal identity.
  • Marketing cookies: To show you relevant offers with your consent. You can opt out at any time.

Cookies can be managed through your browser settings. However, disabling essential cookies will prevent you from logging into your account. On the mobile app, cookie preferences can be adjusted under the Privacy section in Profile Settings.

Your rights over your data

Unibet4 believes your data belongs to you. Accordingly, you have a number of rights that you can exercise at any time:

1
Right of access

You can request to view the information Unibet4 holds about you. Contact support and a full summary will be provided within 30 days.

2
Right to Rectification

If any of your information is incorrect, you can have it corrected. Many details can be updated directly from your profile settings.

3
Right to erasure

Upon account closure, you may request that all data be deleted beyond what is required to be retained for legal purposes.

4
Right to data portability

You can export your data in a standard format (CSV/JSON) — contact support to arrange this.

5
Right to Object

You can object to your data being used for marketing purposes at any time. Doing so will have no effect on your access to our services.

6
Right to restrict processing

If you object to how certain data is being processed, you can request that its use be restricted to specific purposes.

To exercise any of the rights above support@unibet4.click— email us or reach out via live chat. Unibet4 will respond within 30 days.

Protection of Minors' Data

Unibet4 is intended exclusively for users aged 18 and above. We do not knowingly collect information from anyone under 18. If we become aware that a minor has created an account, it will be immediately closed and all associated data will be deleted.

If a parent believes their minor child has created an account on Unibet4, they should immediately support@unibet4.click. Action will be taken within 24 hours.

Privacy Policy updates

Unibet4 may update this Privacy Policy from time to time. Updates may occur due to changes in the law, the addition of new features, or changes to our services. For significant changes, notice will be given by email or on the platform — at least 14 days in advance.

If you object to the updated policy, you always have the option to close your account. Continuing to use the platform after any changes takes effect will be considered acceptance of the updated policy.

Email notice before any changes At least 14 days' notice is given in advance The latest version is always available here

Privacy Contact

If you have any questions about this Privacy Policy, wish to make a request regarding your personal data, or would like to raise a complaint, please reach out through the following:

  • Email: support@unibet4.click — for privacy-related emails, please use the subject line "Privacy Request".
  • Live chat: Log in to Unibet4 and speak with us directly via 24/7 live chat.

The standard response time for data requests is 30 days. For complex requests, this may be extended by a further 30 days — you will be notified in advance if that is the case.

How Unibet4 protects your data

Protection on two fronts — technology and policy

End-to-End Encryption

Every piece of data from your phone to Unibet4's servers is encrypted with TLS 1.3 — the same level of security used by banks. Nobody can intercept it in transit.

Your password is never visible to anyone

Passwords are never stored in plain text on Unibet4. We use bcrypt hashing — meaning even our own engineers cannot see your password.

AI Fraud Detection

Any unusual login attempts or transactions are automatically detected by our AI system, which temporarily locks the account and alerts you.

Isolated data storage

Personal data and financial data are stored on separate servers. If one is compromised, the other remains secure.

Two-factor login verification

Enabling 2FA requires a mobile OTP in addition to your password. Even if someone obtains your password, they cannot log in without that OTP.

Data deletion at the scheduled time

Once the retention period ends, data is permanently deleted. Unnecessary old data is not kept on our servers.

Why Privacy Matters

When registering on an online platform, many people wonder — where does this information go? Could it be misused? It is completely natural and reasonable to feel cautious about digital transactions in Bangladesh.

Unibet4 takes this concern seriously. That's why the privacy policy is written in plain, straightforward language — so no one agrees to something they don't fully understand. Every point is explained clearly, because you have the right to know.

On Unibet4, your mobile number is used only for account verification and payments — it is never shared with any third party. If you do not want marketing SMS, you can opt out at any time, and doing so will not affect payment or support messages.

Many people wonder — is there any risk in providing your bKash number? When you make a payment on Unibet4, your mobile banking details are transmitted through an encrypted channel, and once the payment is complete, your full number is not stored in Unibet4's system — only the last four digits are kept on record for identification purposes.

A simple tip

Keep 2FA enabled on your account. Even if someone learns your password, they cannot log in without your mobile OTP — it is the most effective protection available.

Data Protection Request Process

1
Submit Request
Let us know via email or live chat what type of request you're making — whether you'd like to view, delete, or correct your data.
2
Identity Verification
A simple verification process is completed to confirm that the person making the request is the actual account holder.
3
Request Processing
Unibet4's privacy team reviews each request individually. Standard requests are completed within 7 business days; complex requests may take up to 30 days.
4
Reporting Results
You will be notified by email once your request is completed. If it is declined, the reason will be explained and you will be shown how to appeal.

Frequently Asked Questions

  • Is my NID stored on Unibet4's servers?
    Yes. After KYC verification, your NID details are stored in encrypted form and used solely for identity verification purposes.
  • Will my data be deleted if I close my account?
    Transaction records must be retained for a number of years for legal compliance. You may request deletion of all other data — just contact support.
  • Can Unibet4 see my betting history?
    Yes, certain platform staff can view betting history for customer support and fraud detection purposes — but only when necessary.
  • Can my data be hacked?
    No system is 100% secure, but Unibet4 maintains industry-leading security measures. In the event of a data breach, affected users will be notified within 72 hours.

Get started safely on Unibet4!

Your data is secure — open an account now and enjoy betting.

Frequently Asked Questions

More answers about accounts and betting

General profile details on Unibet4 — such as your display name or email address — can be updated directly from your profile settings after logging in. However, changing your registered mobile number requires an additional step for security reasons. First, contact our support team via live chat or email to request the change. They will send an OTP to your old number, and once your identity is confirmed, a second OTP will be sent to your new number. Once both OTPs are verified, your number will be updated. The entire process typically takes between 15 and 20 minutes. If you no longer have access to your old number, additional KYC verification may be required — in which case a copy of your NID may be requested.

Placing a single bet across multiple matches or events is called a Parlay or Accumulator (Acca for short). On Unibet4, it's straightforward to do. First, find the match you want to bet on and click your preferred market — it will be added to your bet slip. Then click the markets for a second and third match in the same way. Once multiple selections appear on your bet slip, you'll see a "Parlay" or "Accumulator" option at the bottom — select it. The odds for all your matches will be multiplied together to show a combined total odds. Enter your stake and confirm. Keep in mind that in a Parlay, every match must win — if even one loses, the entire bet is lost. However, a winning Parlay pays out significantly more than individual single bets.
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